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Strategic Execution – Feedback Conversation

https://www.awesomejourney.ca/strategic-execution-feedback/

This month we are focusing on Strategic Execution, and the conversations needed to support the success of any Strategic Plan. One of these conversations is feedback and, more specifically, what “breakdowns & struggles” have been seen that need to be addressed by having a feedback conversation.

Why it Matters

Feedback is a fundamental leadership practice for improvement! To improve organizational performance, we have to deal with the areas that have low workability. Could you imagine a football team not looking at the game last week to make adjustments for this week? 

So, what stops leaders from receiving or giving feedback? The biggest reason is that we have learned from an early age that feedback is negative, demotivating and possibly hurtful. In most cases, the view of feedback is that it’s bad news, wrong or even career-ending – so let’s just avoid it altogether.

Leadership Strategy

As leaders, we have to be comfortable with giving constructive (useful, beneficial and purposeful) feedback and using it as a tool for improvement versus making others feel small, wrong or judged.

Remember, when you have leaders who are open to giving and receiving feedback, overall performance will improve!   

Leadership Challenge

In the next few weeks, ask 4 people to give you constructive feedback on your leadership. By modelling to others that you are open to receiving feedback, it will impact others’ listening for receiving feedback in a positive way, and as an important tool for success!

Awesome Watch (9 min):

The Joy of getting Feedback by Joe Hirsh

Have an Awesome Month Leading with Impact!

The Accountability Conversation that Happens Within a High Performing Team

https://www.awesomejourney.ca/the-accountability-conversation-that-happens-within-a-high-performing-team/

Last month we shared the importance of acknowledgement when a teammate performs in a manner that supports the team and organization. That is one form of an accountability conversation that reinforces positive behaviours. But what if the opposite occurs, or a breakdown, where someone didn’t do what was agreed upon? Then a different accountability conversation needs to happen.

Why it Matters

Account – ability. It’s key to achieving business results and critical in supporting change and growth.

When done right, an accountability conversation leads to business outcomes and increased performance for team members who keep their word.

Leadership Insights

You will, at some point, need to hold someone accountable. This is simply a part of leadership. The good news is team members want your feedback. They want to know where they stand. They want to know what they’re doing right and what needs improvement.

Leadership Challenge

Identify two accountability conversations you need to have with team members to support delivering the business results that we have promised.

Leadership Strategy

Start by ensuring time is planned for follow-up/fallout conversations, both for acknowledgement and feedback around the specific task which will include accountability.

Awesome Read:  How Do Leaders Hold People Accountable?

Have an Awesome Month Leading with Impact!

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