This month we start a three-part series on execution and why it centers around accountability.

Why it matters?

Accountability ensures that everyone is aligned with the organization’s goals. It helps in tracking progress and making necessary adjustments, which is essential for achieving both individual and organizational objectives in the face of challenges and issues.

When issues arise, accountability ensures that issues are addressed promptly and effectively. It encourages a proactive approach to problem-solving rather than a culture of blame-shifting or avoidance.

When you live in a Culture of Accountability, agreements that work are the fundamental building block to fostering a culture of responsibility, integrity, and respect. This leads to a more positive and productive workplace where employees feel valued and motivated allowing them to work at their highest levels.

Leadership Strategy

Part one is the importance of creating agreements that work in order for accountability to take place.

An agreement that works can be defined as: all parties being on the same page for desired outcomes and the expectations for all parties involved are understood.

Let’s also explore two areas that can clarify expectations for an agreement that works are:

Specific Dates and times for delivery: Too often we use the terms “ASAP” or “by the end of” which allows for interpretation and sets different expectations. Be clear, concise, and direct in your expectation. If you want it by 3pm tomorrow, say it.

Conditions of Satisfaction: These clarify hidden expectations, and are critical in coordinating action. Without them others are left wondering or guessing as to what you want, and many times expectations are not met wasting valuable time and money. Questions you can ask yourself and others may include “what does success look like?” or “what does failure look like?”, these both can be good prompters for more thinking and conversation.

Leadership Challenge

Do an “agreement audit” with your team by asking:

• Do we make agreements that work with each other or do they not work and left with room for different interpretations?
• Are things done on time consistently?
• Do we get the result we want?
• Are we on the same page consistently (or is there confusion?)

You will find areas where agreements lack workability and clarify what might be missing.