By designing a client-centric business model, organizations can build strong and long-lasting relationships with their clients, increase customer satisfaction, and ultimately drive business growth.

In our continuing focus on Team Leadership and how clear agreements create workability and drive results, the second part of creating a clear agreement is "making a real promise".

Imagine a workplace where everyone knows exactly what needs to be done and expectations are met the first time. A clear request also opens the door to building trust, enhancing loyalty, changing attitudes, and increasing productivity. Yes, clear requests are that impactful to an organization’s overall performance!

In our continued focus on Team Leadership, a key component that supports teams working well together such that they can coordinate action with velocity and achieve results is making clear

This month we start to look at Team Leadership and the challenges of dealing with change as we work to evolve as an organization. Why It Matters No company or

This month we are looking at Organizational Leadership and the importance of becoming a “Learning Organization”. Why It Matters For organizations to continue to succeed in today’s ever-changing landscape, they

As 2022 nears completion, we invite you to focus on acknowledging all the wins you achieved in the past year… Why it Matters Acknowledging wins allows you to: 1. Show

This month we are focusing on Performance and how Leadership plays a critical role in its success. Why it Matters Leadership is the most important ingredient to increase the performance

This month we are focusing on Strategic Execution, and the conversations needed to support the success of any Strategic Plan. One of these conversations is feedback and, more specifically, what