This month we are looking at Organizational Leadership and the importance of becoming a “Learning Organization”.

Why It Matters

For organizations to continue to succeed in today’s ever-changing landscape, they need to fight the urge to settle or be complacent. Many organizations find success and expect it to just last. Please, go buy a Kodak camera or rent a movie from Blockbuster. Both companies were pioneers in their field; Kodak invented the digital camera technology and dismissed it, not taking the time to “learn” what was happening at the frontline.

Leadership Strategy

The first step in becoming a learning organization is to become a great Listening Organization. The best organizations have processes and structures to listen up, down and outside the entire organization on a constant basis, not just in the boardroom.

Starbucks Execs and head office partners spend time in their stores donning an apron, so they are with the customer and their partners and learn firsthand what the organization needs to focus on.

Leadership Challenge

Ask each of your senior leaders to spend some time in the frontline and report back on what they have learned.

Awesome Resources:

The Importance Of Listening For Organizational Success (5-minute read)
Culture of Deep Listening Video (5-minute video)

Have an Awesome Month Leading with Impact!